

| Confusion | Are you confused about your IT, don’t know which way to go |
| Dysfunction | Is your IT system becoming dysfunctional not meeting your business needs but costs spiralling |
| Withdrawal | Are you withdrawing from making any decisions, not able to deal with the issues |
| Vulnerability | Have you and your business become vulnerable to failure because of your IT |
| Distress | Are you completely distressed about your IT and have no solution and no hope of solving your problems |
| Depression | Given up not even trying to deal with the issues. |
| Death | Waiting for the inevitable |
